APA Style
Flood, R, L.
(1993).
Beyond TQM / Robert Louis Flood
(
1)
.
Chichester:
John Wiley & Sons.
MLA Style
Flood, Robert, Louis.
"Beyond TQM / Robert Louis Flood".
1
Chichester:
John Wiley & Sons,
1993.
Textbook ห้องสมุดทั่วไป.