APA Style

Plunkett, W, R. et al (2005). Management : Meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen (8). Mason, Ohio: Thomson/South-Western.

MLA Style

Plunkett, Warren, R.. et al. "Management : Meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen". 8 Mason, Ohio: Thomson/South-Western, 2005. Textbook ห้องสมุดทั่วไป.