Summarizes what is taught at the renowned management school, focusing on decision making, global competition, corporate finance, organizational competence, and teamwork
Written in a down-to-earth style, this book aims to demystify the complexities of the standards movement and focuses on what benefits can be derived from their use for organizations.
"A practical guide for the less experienced manager or supervisor who wants to raise his staff-competence level to the highest standards." Includes: Who needs coaching How to coach Understanding how people learn Asking questions, listening, observing Giving feedback Explaining, demonstrating Setting goals and gaining commitment