The key to reengineering is abandoning the most basic notions on which the modern organization is founded, and the authors introduce the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers
"The contributions in this volume deal with the essence of strategic management." "Three research trends are discussed: strategic change, characterized by in-depth longitudinal studies of changing organizations; research into leadership and top teams; and strategic thinking, the cognitive processes through which organizations and environments are understood and strategies developed." "The focus…
For companies striving to meet the competitive challenges of today and tomorrow - including globalization, technology, profitability through growth, and capacity for change - the management of human resources holds the key to future success. Ulrich urges a shift of the HR professional's mentality from "what I do" to "what I deliver" and identifies four distinct roles that human resources staff …