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Beyond TQM / Robert Louis Flood
This introduction to total quality management (TQM) provides a diverse set of case studies that illustrate the practical worth of this management programme. Exercises are used to enable readers to test and further develop their own understanding and consequent use of TQM in the workplace.
- ครั้งที่จัดทำ
- 1
- ISBN/ISSN
- 9780471939672
- ลักษณะวัสดุ
- xxiii, 303 p. : ill. ; 24 cm
- ชื่อชุด
- -
- เลขหมู่
- 658.562 F631B
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