Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance. Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy--what the authors describe as an HR Scorecard--and measuring its activities in terms that line managers …
In 'The Differentiated Workforce', the authors expand on their previous books, 'The HR Scorecard' and 'The Workforce Scorecard', and recommend that you manage your workforce like a portfolio - with disproportionate investments in the jobs that create the most wealth
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Workload transition is a potentially crucial problem in work situations wherein operators are faced with abrupt changes in task demands. People involved include military combat personnel, air-traffic controllers, medical personnel in emergency rooms, and long-distance drivers. They must be able to respond efficiently to sudden increases in workload imposed by a failure, crisis, or other, often …
The Department of Defense (DOD) is committed to transforming the nation's armed forces to meet the military challenges of the future. One approach to achieving this transformation is by leveraging advances in science and technology. New technologies and innovations are integral to today's military actions, and associated changes have rippled through all aspects of operations, highlighting the n…
When you purchase a product, you expect it to work. Construction workers on high-rise buildings need to be confident that their safety harnesses will arrest a fall. Firefighters need to know that their gloves and other protective equipment can withstand high temperatures. Healthcare workers administering highly toxic chemotherapy agents need to know that their gloves will withstand penetration.…